![]() ![]() I also tried booting into the bios, where the integrated keyboard also worked just fine. ![]() I have been using my laptop with an external keyboard which works just fine. The day before that, I installed a windows update, which I've deleted now but it did not fix my problem. ![]() I know the first thought would be to contact Dell and ask for a repair, however I bought the laptop in the US and have now moved abroad. Yesterday however, when I booted up my laptop, the keyboard RGB lighting was turned off and once I got to the windows log in screen, the keyboard was unresponsive. I got an alienware m15 r2 on August and have had no problems so far.
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